Virtual Assistant at American Express (Part/Full Time) - Remote Jobs

Other Jobs To Apply

Job Summary:

We are seeking a dedicated and highly organized Virtual Assistant to join the team at American Express, working remotely. This position offers flexible part-time or full-time hours and provides an excellent opportunity for individuals seeking to contribute to a global brand while maintaining a work-life balance. The ideal candidate will be responsible for providing high-level administrative support, ensuring seamless communication and operations for the team, and performing a variety of tasks to ensure the success of day-to-day operations.

Key Responsibilities:

  • Provide administrative support to the American Express team, including scheduling meetings, managing calendars, and coordinating communication.

  • Handle customer inquiries via phone, email, and chat, providing exceptional service in a timely and efficient manner.

  • Organize and maintain digital files, documents, and databases.

  • Assist with the preparation of reports, presentations, and other business-related documents.

  • Manage project timelines and ensure tasks are completed on time.

  • Perform basic data entry and maintain accurate records.

  • Assist with event coordination, travel bookings, and other logistical support as needed.

  • Collaborate with team members to ensure projects and goals are met efficiently.

  • Provide proactive solutions to challenges and anticipate the needs of the team.

Required Skills and Qualifications:

  • High school diploma or equivalent; Bachelors degree preferred.

  • Proven experience as a virtual assistant or in a similar administrative role.

  • Strong proficiency in office software (Microsoft Office Suite, Google Suite, etc.) and communication tools (Zoom, Slack, etc.).

  • Excellent written and verbal communication skills.

  • Ability to manage multiple tasks efficiently and meet deadlines.

  • Highly organized with a keen attention to detail.

  • Self-motivated, able to work independently, and take initiative.

  • Strong problem-solving skills and ability to adapt in a fast-paced environment.

  • Previous experience in customer service or handling client inquiries is a plus.

Experience:

  • Minimum of 1 year of experience as a Virtual Assistant or in a similar administrative or customer support role.

  • Experience in the finance or corporate sector is a plus but not required.

  • Familiarity with virtual collaboration tools, project management platforms, and CRM systems.

Working Hours:

  • This position offers flexible working hours, allowing for both part-time and full-time schedules.

  • The role requires you to be available during standard business hours (9 AM - 6 PM, local time) with potential for occasional evening shifts depending on the needs of the team.

  • As this is a remote position, candidates from any location in the United States are welcome to apply.

Knowledge, Skills, and Abilities:

  • Strong organizational skills and time management abilities.

  • Excellent multitasking skills and the ability to prioritize tasks effectively.

  • Customer-centric mindset with a passion for providing exceptional service.

  • Ability to work independently with minimal supervision.

  • Proficient in handling confidential information and adhering to data protection standards.

  • Technical skills in using remote work tools and software.

Benefits:

  • Competitive salary based on experience.

  • Health, dental, and vision insurance (for full-time employees).

  • Paid time off (PTO) and holidays.

  • Flexible working hours and the ability to work remotely.

  • Professional development opportunities and training programs.

  • Access to employee discounts and perks through American Express.

  • A supportive work environment that values innovation and work-life balance.

Why Join:

Joining Progressive Technology as a Virtual Assistant for American Express offers an exciting opportunity to work with one of the most respected names in the finance industry. You will be part of a dynamic and innovative team that values your contributions and offers room for growth. American Express provides a supportive work environment that prioritizes employee well-being, development, and work-life balance. Whether you are looking for a part-time role to supplement your income or a full-time career, this position offers flexibility and stability.

How to Apply:

To apply, please submit your updated resume along with a cover letter detailing your experience and why you would be a great fit for this role. In your cover letter, please indicate whether you are seeking a part-time or full-time position. We look forward to learning more about your qualifications and how you can contribute to our team!

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...