Disney Careers Part Time Jobs

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Job Summary

Progressive Technology, in partnership with Disney Careers, is seeking enthusiastic and motivated Part-Time Customer Experience Specialists to deliver exceptional support and magical service to our customers. This work-from-home role is perfect for individuals who thrive in dynamic environments, have a passion for helping others, and want to be part of the world-renowned Disney experience while enjoying the flexibility of a part-time schedule.

Key Responsibilities

  • Provide professional, courteous, and accurate support via phone, chat, or email to customers worldwide.

  • Assist guests with account information, order status, technical inquiries, and Disney-related services.

  • Maintain customer satisfaction through expert problem-solving and empathetic communication.

  • Accurately document customer interactions using internal systems.

  • Collaborate with internal departments to resolve complex customer issues effectively.

  • Stay up to date with the latest products, services, and promotions across Disneys platforms.

Required Skills and Qualifications

  • Excellent verbal and written communication skills.

  • High level of empathy, patience, and professionalism.

  • Strong computer literacy, including the ability to quickly learn new software.

  • Proven ability to multitask and manage time efficiently in a remote work setting.

  • Quiet and distraction-free workspace at home.

Experience

  • Previous experience in customer service, helpdesk support, or hospitality is preferred.

  • Familiarity with the Disney brand and values is a plus.

  • Experience working remotely or in a hybrid environment is advantageous.

Working Hours

  • Flexible, part-time schedule.

  • Approximately 20–25 hours per week, with potential for additional hours during peak seasons.

  • Availability on evenings, weekends, and holidays may be required based on business needs.

Knowledge, Skills, and Abilities

  • Understanding of customer service best practices and a guest-first mindset.

  • Ability to adapt to changing procedures and technologies.

  • Proactive, solutions-oriented attitude.

  • Strong attention to detail and organizational skills.

  • Ability to work independently and as part of a collaborative virtual team.

Benefits

  • Competitive hourly pay.

  • Flexible working hours that fit your lifestyle.

  • Remote work opportunity with reliable onboarding and training.

  • Access to exclusive Disney discounts and perks.

  • Development opportunities within a globally respected brand.

  • A supportive, inclusive, and engaging team environment.

Why Join Progressive Technology x Disney Careers?

This is your opportunity to be part of something truly special. At Progressive Technology, we value innovation, integrity, and individuality. Combined with Disneys legacy of storytelling and guest enchantment, this part-time role offers a unique career experience. Join us to be a part of creating joy and magic from the comfort of your own home.

How to Apply

Ready to make dreams come true—yours and others?
Submit your updated resume along with a brief cover letter expressing your interest in the role. Please apply through our careers portal.

Applications are reviewed on a rolling basis. Early applications are encouraged.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...